KONTAKT US
What is the difference between a Personal and a Team account?
A Personal account is designed for individuals to manage and track their own tips independently. A Team account, on the other hand, allows for multiple users to be grouped together, making it easy to distribute tips fairly among team members and manage group earnings efficiently.
How does Tuker work?
Tuker simplifies the tipping process by providing you with a unique QR code. Customers scan the QR code, enter the tip amount, and complete the transaction—all without needing to download an app. You can then track and manage your tips through our intuitive dashboard.
What forms of payment do you accept?
We accept a variety of payment methods, including credit and debit cards, as well as popular digital wallets (Appel & Google Pay).
What countries is Tuker in?
Tuker operates across the entire European Union, including France, Germany, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Denmark, Finland, Ireland, Portugal, Greece, and many more.
What if I need support?
Our dedicated support team is always ready to help. Reach out to us through our website or contact our customer service for assistance.
How can I track my earnings?
Use our comprehensive Dashboard & Statistics to monitor tip distribution, track earnings, and analyze key metrics for both individual and team performance.
Can I customize my QR code placement?
Yes, you can place your QR code on receipts, business cards, stickers, table tents, and more to suit your preferences and business needs.
Is there a cost to use Tuker?
Tuker is free to set up. You only pay a small fee as you earn tips, ensuring a cost-effective solution for all users.
How quickly will I receive my tips?
Tips are processed daily and transferred to your linked bank account on the next business day, giving you quick access to your earnings.
How are tips distributed among team members?
You can create groups and assign different roles within your organization. Tips can be split automatically based on predefined percentages to ensure fair distribution.
